Policies

Course registration policies

  • Pre-registration and payment is required for all classes
  • Late registrations: People who register within 10 days of a Certification classroom course will not receive the pre-course material. They will receive all materials upon arrival at class.
  • Rescheduling: A request to reschedule must be received in writing 10 days before the class and include the $30 rescheduling fee. Please specify the date you can no longer attend and the new date you want to attend, please include your mailing information and email address. You may reschedule a course once within 90 days, after that you must reschedule and repay the full course fee.
  • No Shows: People not present for their scheduled class or exam date must re-register and repay the full course fee.
  • Change a registration: You may substitute a person for one who cannot attend a scheduled course once. This request must be received in writing at least 10 days before the course date and include the $30 change of registration fee. You must provide the names and dates of both the registered person and the new attendee, and the date of the scheduled course.
  • Replacement Certificates: Safe Food Training replacement certificates are $15
    • If you need a replacement course certificate send your request in writing to: Safe Food Training
      7469 Fernbrook Lane N
      Maple Grove, MN 55311
      Include:

      1. Payment for replacement certificate fee of $15
      2. Date of course you attended
      3. Your name clearly spelled out
      4. Self addressed stamped envelope
  • Online Course:
    • A refund, minus a $30 service fee is allowed within 30 days of purchase if only Lesson 1 has been started and the materials are returned undamaged.
    • If lesson 2 has not been started, the course can be assigned to another person for up to one month for a $30 name change fee.
    • Certified Food Manager online participants may reschedule their exam date once for a rescheduling fee of $30 (see course policies for details)
  • Safe Food Training Course cancellation
    • In the unlikely event that SFT cancels a course, participants may transfer to another course date (for no additional fee) or they will be issued a refund upon written request. Refunds will be sent after course material is returned. Not applicable to online courses./li>
  • Cancellations: Cancellation requests must be received in writing 14 days before the course date. With the request include the return of any course material and a check for the $30 cancellation fee.

Disclaimer Materials & Instructor comments disclosure: Although Safe Food Training makes every effort to assure that its training materials, training programs, course materials, and instructors and their comments meet the requirements of regulatory agencies, all companies, organizations and attendees agree to indemnify and hold harmless Safe Food Training, it’s advertising and web design agencies, and their respective officers, directors, employees, agents, successors and assigns from and against any and all suits, judgments, proceedings, claims (whether valid or invalid), losses, cost and expenses (including reasonable attorneys fees), related to training classes, materials and topics covered, and understand that they have no relation and are not responsible for individual, company or organizational acts that may negatively, whether intentional or unintentional, create a safety hazard and become harmful to the general public, individuals, companies, organizations or associations. The 94% exam pass rate is determined using traditional participants who have pre-registered a minimum of 10 day before the course. The participant has also read the entire pre course study guide and completed the self study quiz.